Office Hours of Operations
Monday – Friday: 0730 – 1600 Eastern Standard Time
Lunch: 1130 – 1300 Eastern Standard Time
Phones Open for Customer Service: M – F, 1300 – 1600 Eastern Standard Time
Closed on weekends and Federal/Training Holidays
If you receive an email from DFAS indicating that you have been identified as being in a Permanent Change of Station status for over 90 days (enlisted) or 120 days (officer) contact us, immediately to avoid suspension of pay. Use the following email address with a subject line title “DFAS Suspension”
usarmy.jackson.93-sig-bde.mbx.ltb-sd-finance-pay-inquiries@army.mil
or call
(803)-751-3626
Incomplete or missing documents will delay processing your Finance packet and start/stop of PCS entitlements.
POINT OF CONTACTS
Finance In-Processing Inquiries:
Last Name (A-F) By Phone: (803) 751-5747
Last Name (G-L) By Phone: (803) 751-3626
Last Name (M-R) By Phone: (803) 751-3566
Last Name (S-U) By Phone: (803) 751-5393
Last Name (V-Z) By Phone: (803) 751-9824
Finance Actions By E-mail: usarmy.jackson.93-sig-bde.mbx.ltb-sd-finance-pay-inquiries@army.mil
Use Army 365 email when contacting U. S. Army Student Detachment and encrypted Army 365 email when sending sensitive data.