Office Hours of Operations
Monday – Friday: 0730 – 1600 Eastern Standard Time
Lunch: 1130 – 1300 Eastern Standard Time
Phones Open for Customer Service: M – F, 1300 – 1600 Eastern Standard Time
Closed on weekends and Federal/Training Holidays
Please use these quick guides to install the required certifications for the USASD SharePoint site
USASD CAC card installation quick guide
Accessing the TRADOC SP2013 portal
If you cannot login to SharePoint, email me your DOD ID Number (Number is on the back of your CAC Card) and your Enterprise Email Address to
The SharePoint Help Desk: usarmy.jble.tradoc.mbx.tradoc-atim-portal-spt1@army.mil
757-501-6526
*****Currently the USASD will not allow access to Chromebooks *****
Computer System Requirements for accessing SharePoint
Computer and processor: 1 gigahertz (GHz) or faster x86- or x64-bit processor with SSE2 instruction set
Memory (RAM): 1 gigabyte (GB) RAM (32-bit); 2 gigabytes (GB) RAM (64-bit)
Hard Disk: 3.0 gigabytes (GB) available
Display: Graphics hardware acceleration requires a DirectX10 graphics card and a 1024 x 576 or higher resolution monitor
Operating System: Windows 10 (32-bit or 64-bit) Windows 8.1 (32-bit or 64-bit) Windows 8 (32-bit or 64-bit) Windows 7 (32-bit or 64-bit)
Browser: Internet Explorer 8, 9, 10, or 11;
Access Requirements
Common Access Card (CAC): For more in formation go to: http://www.cac.mil/
Common Access Card Reader (CAC): For more in formation go to: http://militarycac.us/files/CAC_Reader_Class_color.pdf
If you cannot login into SharePoint please use the following site: https://militarycac.com/index.html
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