Office Hours of Operations
Monday – Friday: 0730 – 1600 Eastern Standard Time
Lunch: 1130 – 1300 Eastern Standard Time
Phones Open for Customer Service: M – F, 1300 – 1600 Eastern Standard Time
Closed on weekends and Federal/Training Holidays
Security Clearance types
Secret, Interim Secret, Top Secret and Interim Top Secret
Expiration periods
•Secret Clearance expires after 10 years
•Top Secret expires after 6 years
•Interims clearances expire when your Secret or Top Secret clearance is granted
Effective immediately, periodic re-investigations for Top Secret (TS) will be initiated six (6) years instead of five (5) due to the backlog situation at OPM. This is for Top Secret re-investigation ONLY. See memo Extension of Periodic Reinvestigation Timeline to Address the Background Investigation Backlog:
PSIP Requests
•Effective 1 Nov 2019, PSI-CoE will reject PSIP requests if clearance verification document is not attached.
•Clearance verification documents not required for non-sensitive positions (T1/T2/T4), military Secret/T3, and contractors for T3/T5 with no access.
•Clearance verification documents must be uploaded in the OF306 document slot when submitting a PSIP request.
•A comment must be provided indicating level of clearance needed and where it can be found on the clearance verification document. Additionally, provide the MOS or AOC code in the comment for military personnel.
•A dedicated “Clearance Verification” field is in development and will be communicated when it is made available to PSIP requesters.
Clearance Verification Documents
•Modified Table of Organization and Equipment (MTOE) or Table of Distribution Allowance (TDA) (highlight specific area if multiple pages). Do not send the full MTOE or TDA; only send the portion concerning the position.
•Position description (PD)
•Orders (showing security clearance requirement)
•DA PAM 611-21, Table 2-7, Table 6-11, or Table 10-2 (highlight specific area).
•GO/SES justification memo (only required when the MTOE/TDA/PD are pending changes)
Clearance Verification Documents for Non-Standard Situations (List is not all inclusive)
•Request for orders – Personnel deploying to fill a position with a clearance requirement who have not yet received orders
•Admissions letter – Cadets at USMA and Cadet Command
•School house memorandum
•GO/SES justification memo for special internship programs, combined with documentation assigning a cadet to the referenced TS/SCI internship
Check Security Clearance Code Validation Table before submitting Clearance Renewal
SECLRNC DEFINITION
R TOP SECRET/SENSITIVE COMPARTMENTED INFORMATION
S SECRET
Officer MOS Security Requirements
Warrant Officer MOS Security Requirements Listing (1 October 2019)
Enlisted MOS Security Requirements Listing (as of 1 October 2019)
OCONUS Travel (Security Clearance)
In order to alleviate any potential site access issues due to improper security clearance accesses in JPAS, please ensure that prior to departing CONUS, your security clearance accesses are updated in JPAS by your current Security Manager. If you are debriefed prior to PCSing, you will not be allowed in a secure area without the proper JPAS access.
To gain access prior to departing provide a copy of your PCS Orders to the USASD security mailbox at: usarmy.jackson.cac.mbx.usad-security@army.mil
USASD will take control of servicing your clearance in JPAS and provide you with the proper access until you are fully in-processed with USASD.
Renewing your clearance:
You may renew your clearance when you are within 30 days of expiration. To renew your Secret or Top Secret/SCI security clearance you are required to complete the online Electronics Questionnaires for Investigation Processing (eQip) applications.
When you are within 30 days download the ATC Request for PSIP Investigation worksheet and complete the worksheet and send with your Birth Certificate or Passport as supporting documents (you may scan and email supporting documents).
Finger Print are not required to renew clearance.
After, I receive your worksheet, I will forward it to the Personnel Security Investigation Center of Excellence (PSI-CoE). PSI-CoE will start and process your eQip Security application. PSI-CoE will send you a email with the requirements to complete your eQip application. After you receive PSI-CoE email you will have five calendar days to complete your e-Qip application. If you do not complete your application within the five days your application will be terminated. Therefore, return the worksheet when you have the time to complete your application.
Download and complete ATC Request for PSIP Investigation Worksheet
Upgrading your clearance:
If you currently have a Secret Clearance and would like to upgrade to a Top Secret/SCI, you must have one of the following:
1. PCS or TCS Orders stating you require a Top Secret/SCI Clearance.
2. A Memorandum signed by a O-5 or higher stating you require a Top Secret/SCI due to job requirement.
3. You have changed your MOS which require a Top Secret/SCI Clearance.
Interim Clearance:
You may request an Interim Secret or Interim Top Secret while waiting for your clearance to process. To request an Interim you must submit a complete copy of your SF 86, three signature pages and memo. State in the subject line of the memo which type of Interim you are requesting “Secret or Top Secret Interim”.
There are two steps to upgrade your clearance:
1. Complete and return ATC Request Worksheet and send support documents
2. Complete e-QIP application
STEP 1
Send worksheet and support documents to: usarmy.jackson.cac.mbx.usad-security@army.mil. After receiving your documents Personnel Security Investigation Center of Excellence (PSI-CoE) will start and process your eQip Security application. PSI-CoE will send you a email with the requirements to complete your eQip application. You will receive this email within three to five days after I receive your worksheet. After you receive PSI-CoE email you will have five calendar days to complete your e-Qip application. If you do not complete your application within the five days your application will be terminated.
After you receive the first email from PSI-CoE all communication concerning your eQip application must be direct at PSI-CoE.
STEP 2
Complete your e-QIP application within the five calendar days or your application will be terminated.
REQUEST VISITOR PASS-PERM CERTIFICATE-INDOCTRINATION-TOKEN
If you require a site visit (passed through JPAS, commonly known as passing your clearance) in order to do research on your thesis or other actions, complete the Visit Request form and submit. You must include the SMO code for the location you plan to visit. The following information is required for such request: Location, Date, Detailed Purpose, Level of Access required, and a Point of Contact. Site Visit requests must be submitted at least two weeks prior to departure. To request a visit pass or PERM CERT download the Blank Visit or Read On worksheet and complete sections 1-2. Submit worksheet to usarmy.jackson.cac.mbx.usad-security@army.mil
Indoctrination Request
At this time USASD cannot process Indoctrination Request. If you have questions sent email to: usarmy.jackson.cac.mbx.usad-security@army.mil
Transfer-in-Status (TIS) Request
To request a Transfer in Status, download the Blank Visit or Read On worksheet and complete sections 1 and 3. In Section 3, the “Reason” block state “TRANSFER-IN-STATUS,” and check the block next to it. List any tokens/caveats you need transferred, if any, and a copy of your PCS Orders. Submit worksheet to usarmy.jackson.cac.mbx.usad-security@army.mil
Please allow seven to fourteen working days for your request to be processed. If you have any questions please do not hesitate to contact us at (803) 751-3795. Our customer service hours are from 1300 to 1600 EST, Monday through Friday. Closed on weekends and Federal/Training holidays.
Request Visitor Pass-PERM CERTIFICATE-INDOCTRINATION-TOKEN WORKSHEET
Submit completed documents to usarmy.jackson.cac.mbx.usad-security@army.mil
Security of personally identifiable information (PII) is one of our greatest concerns due to the high volume of PII sent by email. Only Government-provided email services are authorized for use as primary simple mail transfer protocol addresses and for use on common access cards (CACs). Email services provided by a commercial service provider are prohibited for Army business communications. Automatically forwarding from an official Government account to an unofficial (commercial service) is prohibited. “Auto-forward” default settings on email will restrict individuals from automatically forwarding their email messages to commercial (private) addresses. There is no prohibition for manually forwarding email messages, one at a time, after opening and reading the content to ensure that the information is not sensitive or classified.
Use only Government-provided email services such as Enterprise or email accounts provided by Military, Government or school organizations when contacting USA Student Detachment.
We cannot respond to commercial service provided email accounts sent from Gmail, Yahoo, Hotmail or Other private accounts. If you cannot use your Government-provided email services contact us by phone.
This policy is IAW AR 25-1, Chapter 4, Paragraph 4-1.
Security Managers
Phone: (803) 751-5346/3566
Email address: usarmy.jackson.cac.mbx.usad-security@army.mil